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Here's what people are saying...

"John is focused, organized and accountable. Most of all he provided invaluable insight and a real pleasure with whom to work."
- Cathy Murphy, Client

"As Executive Director, John had to ensure that the operation remained financially sound and operated at a profit while ensuring the satisfaction of the residents. Neither task was easy, but John's skill, calm wisdom and experience allowed him to succeed admirably at both. The San Francisco Towers operated at an aggregate profit of approximately $22 million since its inception, and was by far the most profitable of the five communities owned by Episcopal Senior Communities. He hired an excellent staff to serve the residents and was always available to address their concerns."
- Fred Little, Resident

"John empowers his managers to take risks, to innovate solutions, and to follow their instincts. He is keenly aware of what motivates people and tailors his feedback to meet individual learning styles. Above all, he is not afraid to hire smart people and  has mentored dozens of professionals in the field of aging and adult services... I count myself among a select group who gratefully stand on his shoulders." - Kate Hoepke, MBA, Executive Director, San Francisco Village                                                                                                                                                                                                  

" Your success in building a sense of community between the residents and staff is dramatically demonstrated by the Employees' Appreciation fund. Residents voluntarily contribute over $300,000 annually to express appreciation for the service and affection shown us by your staff during the year. In addition, recent press acknowledging The Towers as one of the best places to work shows that your openness about its operation is also valued by the staff."
- Roger Cutler, Resident